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Chile Customs Authorities and Contact Details

National Customs Service
Plaza Sotomayor 60, Valparaíso
P.O Box 1720
Legal Representative: Mr. Gonzalo Pereira Puchy

POSITION NAME TELEPHONE
Director General  Gonzalo Pereira Puchy (56) (32) 2134 505
POSITION  NAME TELÉFONO
Chief of Staff Marisol Rodríguez Coloma (56) (32) 2134 505

Legal Affairs Directorate
Plaza Sotomayor 60, Valparaíso

POSITION NAME TELEPHONE
Legal Affairs Director Pablo Andueza (56) (32) 213 4516
Head of  Reports and Legal Advisory Department Javier Ramírez 56) (32) 2134 523
Head of Administrative Legal Advisory Department Patricio Melis (56) (32) 2134 819
Head of Legal Department Javier Uribe (56) (32) 2134 524

Customs Technique Directorate
Plaza Sotomayor 60, Valparaíso

POSITION NAME TELEPHONE
Director of Customs Technique Alejandra Arriaza (56) (32) 213 4541
Head of Rules of Procedure Department Germán Fibla (56) (32) 2134 807
• Head of  General Rules Department Gabriel Landeros (56) (32) 2134 870
• Head of Special Procedures Department Verónica Carvajal (56) (32) 2134 557
• Officer in charge of Border Procedures Department José Luis Villalón (56) (32) 2134 541
Head of  Customs Technique Department Gioconda Jofré (56) (32) 2134 806
• Head of Classification Department Eduardo Smith (56) (32) 2134 544
• Head of  Customs Valuation Department(A) Guillermo Villarroel (56) (32) 2134 551
• Head of  Trading Department Myriam Retamales (56) (32) 2134 868
• Head of Origin Department Daniela Veas  (56) (32) 2134 528
Head of Chemical Lab. Luisa Harding (56) (32) 2134 563
Officer in charge of  Process Development Department Karina Castillo (56) (32) 2134 542
Officer in charge of Secretariat of 2nd Instance Complaints Juan Vega (56) (32) 2134 553

Customs Enforcement Directorate
Plaza Sotomayor 60, Valparaíso

POSITION NAME TELEPHONE
Director of Customs Enforcement José Luis Castro (56) (32) 2134 631
Head of Customs Intelligence Department Ana Karina Ochoa (56) (32) 2134 851
Head of  Operating Enforcement Department Rubén Parra (56) (32) 2134 638
Head of Drugs Enforcement Department Patricio González (56) (32) 2134 646
Head of Special Agents Enforcement Department Susana Cruzat (56) (32) 2134 842

Information Technology Directorate
Esmeralda 911, Valparaíso

POSITION NAME TELEPHONE
Director of IT Jaime González (56) (32) 2134 509
Head of  IT Support Department Jorge Mellado (56) (32) 2134 822
Head of System Development Department Marcelo Reyes (56) (32) 2134 679
Head of Infrastructure Department Iván Graf (56) (32) 2134 664
Head of Architecture and Technology Department (A) Guillermo Farías (56) (32) 2134 896
• Head of Management Systems and Processes Department Alejandra Villegas (56) (32) 2134 821
• Head of IT Projects Department (A) Robert Barsby (56) (32) 2134 824

Administrative Affairs Directorate
Esmeralda 911, Valparaíso

POSITION NAME TELEPHONE
Director of Administrative Affairs Silvia Salinas (56) (32) 2134 581
Head of Finance Department Leonel Ceballos (56) (32) 2134 585
• Head of Cost and Budget Department Luis Morales (56) (32) 2134 535
• Head of Accounting Department (56) (32) 2134 587
• Head of  Salaries Department Ana Olguín (56) (32) 2134 591
Head of Goods and Services Department Massiel Flores (56) (32) 2134 595
• Head of  General Services Department (56) (32) 2134 599
• Head of  Supply and Control Department(A) Eduardo Fernández (56) (32) 2134 686
• Head of Infrastructure and Projects Department Mauricio Corrales (56) (32) 2134 583

Human Resources Directorate
Esmeralda 911, Valparaíso

POSITION NAME TELEPHONE
Director of Human Resources (T & P) Jorge Díaz  (56) (32) 2134 605
Head of Personnel Department Jenny Castillo (56) (32) 2134
Head of Training Department Gabriel Aqueveque (56) (32) 2134
Head of Welfare Department Marcela Arévalo (56) (32) 2134

General Secretariat
Plaza Sotomayor 60, Valparaíso

POSITION NAME TELEPHONE
General Secretary María Paz Mendía (56) (32) 2134 509
Chief of Institutional Affairs and Communication Department Narciso Donoso (56) (32) 2134 504
Chief of OICS and Reception Office (56) (32) 2134 513

International Affairs Department
Plaza Sotomayor 60, Valparaíso

POSITION NAME TELEPHONE
Head of International Affairs Department Fabián Villarroel (56) (32) 2134 529

Studies Department
Esmeralda 911, Valparaíso

POSITION NAME TELEPHONE
Head of Studies Department Julieta Toledo (56) (32) 2134 680
Coordinator of  Statistical and Economic Analysis Luis Cerpa (56) (32) 2134 680
Coordinator of Planning and Management Patricia Paredes (56) (32) 2134 683
Coordinator of Project Department Gina Páez (56) (32) 2134 681

Internal Audit Department
Avenida Errázuriz 36, Valparaíso

POSITION NAME TELEPHONE
Chief of Internal audit. Department Patricia Henríquez (56) (32) 2134 651

Integrated Foreign Trade System Department (SICEX)
Plaza Sotomayor 60, Valparaíso

POSITION NAME TELEPHONE
Chief of Integrated Foreign Trade System Department Nelson Cárdenas  (56) (32) 2134 529

 

POSITION NAME TELEPHONE
Customs Regional Director of Arica Emilio Araya (56) (58) 2207 104
Customs Regional Director of Iquique Raúl Pizarro (56) (57) 2400 290
Customs Regional Director of Director Antofagasta (s) Laureano Soto (56) (55) 2268 643
Customs Regional Director of Coquimbo Mario Godoy (56) (51) 2311 146
Customs Regional Director of Valparaíso Myriam Gutiérrez (56) (32) 2134 701
Metropolitan Customs Regional Director Jorge Sepúlveda (56) (2) 299 5202
Customs Regional Director of Talcahuano (s) Claudio Cid (56) (41) 254 1149
Customs Regional Director of Puerto Montt Jorge Figueroa (56) (65) 2363 104
Customs Regional Director of Coyhaique Rutimber Pérez (56) (67) 2211 314
Customs Regional Director of Punta Arenas Ricardo Gómez (56) (61) 2710 900

 
Customs Administrations

POSITION NAME TELEPHONE
Tocopilla Customs Administrator Octavio Veraguas (56) (55) 2561 504
Chañaral Customs Administrator Jaime Aguirre (56) (52) 2531 600
Los Andes Customs Administrator Silvia Mack (56) (34) 2508 804
San Antonio Customs Administrator (s) Nelson Ortega (56) (35) 2200 015
Osorno Customs Administrator (s) Alexis Paillaman (56) (64) 2261 949
Puerto Aysén Customs Administrator Elio Zúñiga (56) (67) 2351 138
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